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Provided by the Morrisville State College
Institute for Gaming and Casino Management
If you have pondered the question: What makes it all work? The institute for gaming and Casino management can provide you with answers. Our professional development programs are specifically tailored to meet your needs. We have pulled together a faculty team who posses not only advanced degrees, gaming licenses and special certifications, but a wealth of experience with Native American Casino Operations. In addition, we are actively involved with professional associations including The Casino Management Association, The American Hotel/Motel Association and The International Food Service Executives Association, The American Society for Training and Development, The American Society for Industrial Security and The American Gaming Association.
SEMINAR TOPICS INCLUDE:
- Security and Surveillance
- The Organization of Casino Operations
- The History of Tribal Casinos and IGRA
- Developing Training Programs
- Gaming Supervision
- Marketing for the Casino Industry
- The Impact of Excellent Customer Service
- Legal and Regulatory Aspects of Gaming
- Team building Strategies
- Leadership Development based on The Baldrige Award criteria
- Public Relations and Crisis Management for Casino Operations
- Contemporary Issues in Human Resource Management
- Biometric Technology (Facial Recognition)
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