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School of Agriculture and Natural Resources

Dean: Christopher L. Nyberg
Phone: (315) 684-6083

Course Description

Intro Total Quality Management

This course introduces students to the philosophy, concepts, and practices of total quality leadership. The course will introduce students to total quality philosophy and concepts, total quality teams, problem-solving and decision-making techniques and tools used in total quality and the total quality focus on customers. Prerequisites: BSAD 100 or 116 or permission of instructor 3 credits (3 lecture hours)

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Charles S. Mooney
Ag Sci./Ag Bus./Dairy Sci. Dept. Chair
(315) 684-6301
Marshall Hall, Room 107

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