Information Technology: End-User Support B.Tech.
Course DescriptionComputer System Support Mainte
This is a project-oriented course that focuses on the support and maintenance of PCs. Students will learn how plan, organize, implement and operate a support system and apply this knowledge and skill through actual participation in a help desk environment. Students will also learn how to upgrade, troubleshoot, and maintain PC hardware and software, and how to build and repair PCs in a hands-on environment. Prerequisite: CITA 120, or permission of the instructor 3 credits (2 lecture hours, 2 laboratory hours), fall semester