Office Administration A.A.S.
Course DescriptionBusiness Communications
OFFT 140- Business Communications Fundamentals of effective English in written and oral business communications. Planning and writing effective business letters and memos, letters of application and resume, sales, credit collection, inquiry, order, acknowledgment, claims adjustments and personnel letters. Gathering and presenting information for reports in written and oral form through research, interviewing, questionnaires, and conferences. Understanding the impact of international business team work, technology and multiculturalism on business communications. Further developing networking as well as teamwork opportunities. Prerequisite: ENGL 101 3 credits