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School of Business and Hospitality

Dean: Alfred P. Muss
Phone: (315) 684-6923

Office Administration - Office Management A.A.S.

Program Learning Outcomes

Program Learning Outcomes

  1. To evaluate, create and communicate professional and effective oral and written means of communication (memorandums, letters, fax cover sheets, reports, PowerPoint, spreadsheets, agendas/itineraries).
  2.  Students will compose a well-written, grammatically correct, 3-5 page research thesis, using a minimum of three courses, regarding current trends in the office environment, such as “The Virtual Office” or “The Changing Role of the Secretary due to technological advancement,” and others.
  3. Students will create a business letter, mailing labels, and envelopes using a mail merge software application utilizing a self-created database including a minimum of ten contacts.