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What professor and/or staff member influenced you?

"Professor Payette was my biggest influence. She works very hard for her students’ success. She was my biggest influence, but I thank all the professors I had along the way."

School of Business and Hospitality

Dean: Alfred P. Muss
Phone: (315) 684-6923

Office Technology - Information Processing A.A.S.

Course Description


Principles and techniques of personal selling and sales management are topics covered in this course. Concepts include background information a salesperson needs and analysis of the selling process. Sales planning and controlling, selection and training of salespeople, advertising, sales promotion and persuasive communication are part of the course. Software applications used to manage sales information and PowerPoint presentations are included in this course. 3 credits (3 lecture hours)