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School of Business and Hospitality

Dean: Jeannette H. Evans
Phone: (315) 684-6067
Email: evansjh@morrisville.edu

Travel and Tourism: Hospitality Management A.A.S.

Course Description

Trav Ind Operations & Admin

Provides students with a basic understanding of travel agency and airline operations and administration as well as the legal environment of the travel industry. Topics include the role of ARC and IATAN, travel agency location and staffing, travel sales techniques and customer service skills are emphasized. 3 credits (3 lecture hours), spring semester