Automotive Technology B.Tech.
Course DescriptionAuto Parts Management
Fundamentals of computer-based parts inventory and P.O.S. systems. Inventory management, core procedures, warranty claims, remanufactured vs. rebuilt parts, team concept of parts and repair departments, customer assistance, marketing strategy, sales techniques, identifying customer base, merchandising, and forecasting business with analysis of profit and loss statements. Prerequisite: BSAD 112 and AUTO 360 3 credits (2 lecture hours, 3 laboratory hours)