Dining Procedures

What procedures must be followed at each dining center?

For all dining centers on campus, entrances and exits will be clearly labeled, and alternative exits will also be used. Upon entry, students will self-swipe their ID cards after verifying their picture with the cashier. Signage will clearly state customer procedures and protocols, including requiring customers to wear face masks (properly over your mouth and nose) in all dining operations. Pre-packaged napkin and silverware packets and disposable paper products will be provided. 

Use of arrows and distancing lines on floors will be in place, as well as stanchion signage where stanchions are used. Stanchions will be utilized to assist with the flow of traffic. Staff at the entrances to the dining facilities will also help control flow and direction to maintain this lowered density.

Outdoor seating is available, weather permitting.

Will online ordering be available?

An online ordering system is currently being implemented for certain dining locations to minimize interaction and payment with customers. More details will be provided as soon as they become available. 

Which dining areas are open?

Seneca Dining Hall

Seneca Dining Hall is open to students, with all food provided to-go in carryout containers. All self-serve stations have been eliminated and only provide staffed areas. All stations have proper sneeze guards in place and staff will be properly protected wearing masks and gloves. Portion-control condiments and sauces are available at each staffed area. 

Students will swipe in for each meal, receive disposable dining ware (cutlery, cups, etc.) and enter the dining room. Each serving station will be partitioned off to ensure proper physical distancing.

Proper entrance and exit areas and directional traffic flow will be marked throughout the building.

Hours of Operation:
•    Monday-Thursday: 7 a.m.-8 p.m.
•    Friday: 7 a.m.-3:30 p.m.
•    Saturday-Sunday: 9 a.m.-3:30 p.m.

Mustang Alley

Mustang Alley is open to students for carryout only. Mustang Alley will be marked with a designated entrance and orders will be placed at the Field of Greens station. Once orders are placed, patrons must exit Mustang Alley through the designated exit area until their order is ready. 

When an order is ready, an order number will show on the monitors located in the Student Activities Center (STUAC) lobby. Patrons will then reenter Mustang Alley at the main entrance in a designated pick-up line, pick up their food order and exit through the designated exit area. No in-house seating will be available.

Hours of Operation:
•    Monday-Friday: 11 a.m.-10 p.m.
•    Saturday-Sunday: 4:30 p.m.-10 p.m.

The Pit Stop

A maximum of 15 customers are allowed into The Pit Stop at one time, with physical distancing protocols in place.  

Hours of Operation:
•    Monday-Wednesday: 7:30 a.m.-7 p.m.
•    Thursday and Friday: 7:30 a.m.-11 p.m.
•    Saturday-Sunday: Closed

Smooth Jazzy Joz

Smooth Jazzy Joz will be open, with physical distancing protocols in place throughout STUAC lobby. 

Hours of Operation:
•    Monday-Friday: 7:30 a.m.-7:30 p.m.
•    Saturday-Sunday: 2 p.m.-9 p.m.

Market24

Market24, an automated convenience store vending machine, carries a wide variety of food and beverages, in addition to health & beauty aids and cleaning supplies. Available 24 hours a day, the Market24 vending stores are located near Seneca Dining Hall and South Hall

Is the Copper Turret restaurant open?

Yes, the Copper Turret restaurant will operate at 50% capacity, with ample disinfecting and sanitizing after each customer leaves. Groups are limited to 10 people. Reservations are strongly recommended.

The Copper Turret also has to-go ordering available. To place an order, please call ahead at 315.684.6699. To-go orders WILL NOT be taken in the restaurant and must be made over the phone to comply with current occupancy restrictions.

What cleaning and sanitizing procedures are in place for the dining facilities?

Dining Services will provide face masks for all employees, who will be required to wear them at all times. Hand-washing stations are present, along with sanitizing and disinfecting products. Hand sanitizer will be provided at all entrances and throughout higher-traffic areas of the dining facilities. Plexiglass shields will be installed in all cashier areas and gloves will be provided.

There will be an increase in all dining facilities cleaning and disinfecting of frequently touched surfaces throughout all hours of operation. There will be an increased number of displays of COVID-19 and how to help stop the spread.