Coronavirus Response Information for Faculty and Staff

Frequently Asked Questions

Do I have to deliver my courses remotely (online)?

Yes. All instruction throughout the remainder of the Spring 2020 Semester will be delivered in a non-face-to-face format.

What resources are available to help me deliver my courses remotely (online)?

A variety or resources are available on the college’s Distance Education webpage. Further information is included, below.

What is the deadline for me to deliver courses remotely (online)?

Your plans must be fully developed by Thursday, March 19, to begin implementation when classes are scheduled to resume the week beginning Monday, March 30.

For how long should I plan to deliver courses remotely (online)?

You should be prepared to deliver courses and labs through the end of the academic semester.

Do I still report to campus for work?

Per order of New York State Governor Andrew M. Cuomo, all nonessential state employees will begin working from home effective Tuesday, March 17. To that end, all nonessential employees are directed to submit a completed work-from-home / telecommuting plan* to their supervisors and to Human Resources as soon as possible.

Essential employees should expect to continue reporting to work as scheduled or otherwise directed by their supervisors.

* Please note that you will need to download the form from SharePoint by clicking the "Download" link at the top of the page prior to filling out the form.


Can I still use the campus Wi-Fi?

Yes. If you're in the area and need access to Wi-Fi, we have prepared a map of where Wi-Fi can safely be accessed without leaving your car.

Information and Resources Provided by the Office of the Provost

Below are links from the Office of the Provost containing information and resources for faculty:

Resources for Distance Learning

For other resources related to distance learning, please refer to the Distance Education webpage.

In light of decisions recently made by New York State Governor Andrew M. Cuomo and SUNY system, all courses that currently meet in person should move to a distance learning format (including online instruction), starting Monday, March 23, with full distance implementation by Monday, March 30.

For those classes that have outcomes which cannot be met in a distance learning format (e.g., laboratories, clinicals, recitations, etc.), faculty should work to enact “social distancing” protocols for those on-campus, in-person, course-related interactions to maintain best practices.

Social distancing involves limiting both concentration and length of interaction. Faculty should plan to attend training to facilitate the transition to online delivery. Faculty should inform students in their classes as to the alternative plan as soon as possible.

Provide students the orientation link for Blackboard. This orientation serves as a Blackboard resource for student navigation, discussion forums, submitting assignments, how to use Collaborate Ultra, and other basic functions. Faculty, staff and students sign in with campus ID and password.

Faculty are encouraged to use Blackboard when possible. Consider the following modes and definitions to facilitate your planning:

  • Web-enhanced Course – an individual course in which face-to-face instruction is supplemented with materials delivered via Distance Education.
  • Hybrid Course – Any course that meets both online and in a traditional classroom setting. Hybrid courses are expected to meet a minimum of 50% in an online classroom setting.
  • Online Course – An individual course in which the majority of instruction is delivered via the online environment.
  • Asynchronous Distance Education – Occurs when the instructor and the students interact in different places and during different times. Students enrolled in an asynchronous course are able to go online at any time of the day or night, seven days per week, and work toward the completion of course requirements.
  • Synchronous Distance Education – Occurs when the instructor and students interact in different places but during the same time. Students enrolled in synchronous courses are generally required to log on to their computer during a set time.

Alternative Delivery Examples from Survey Conducted

Several faculty and staff examples of distance education practices were gathered from the survey conducted for alternative delivery. Examples that align to above definitions include Blackboard video lectures recorded with Collaborate Ultra, Blackboard for assessments and assignment, use of Microsoft Teams for communication and sharing materials, use of college email to share PowerPoints or course materials, Skype for video-conferencing, Google Drive for sharing materials, and where appropriate publisher materials.

Additional Contacts for Training

Resources for working remotely

In order to facilitate remote work at this time, the Office of Technology Services has provided the following instructions for accessing campus resources from off-campus locations.

Virtual Private Network (VPN)

You will first need to connect to the VPN. This allows you to access network drives like the U or W drive, enabling you to save and access work that is stored on these drives. Sometimes the VPN may be necessary when attempting to use Microsoft Outlook.

To install the VPN client and connect to the campus VPN, follow the instructions from the Help Desk.

Mapping Network Drives

If you are using a SUNY Morrisville-issued device, your network drives may already be mapped. If not, you will need to map them.

To map a network drive from a Windows PC:

  • Open File Explorer by pressing the Windows key and "E" at the same time.
  • Right-Click on "This PC" and click on "Map Network Drive." This opens the Map Network Drive window.
  • Select the letter of the drive to map from the drop down list next to "Drive."
  • Type the Path for the drive in the text box next to "Folder." Commonly mapped drive paths are available on the Help Desk page.
  • For Domain laptops, leave the "Reconnect at sign-in" checkbox checked and the "Connect using different credentials" checkbox unchecked. If you’re using a non-campus computer check this box.
  • Click "Finish."

For additional instructions, such as mapping a network drive on Mac OSX, refer to the Online Help page.

Accessing Campus Phones

To forward your ShoreTel phone to a cell phone number from on-campus

  1. Select “Options” from ShoreTel screen, then enter password and # sign (or OK).
  2. Select the small button in middle of circle with arrows for which MODE you would like to be in.
  3. Move the arrow down to “Out of Office” then EDIT.
  4. Enter the number you would like to use (cell phone, home landline, etc.) in the “always destination” field in the following format:
    8 + 1 + (xxx) xxx-xxxx
  5. Press BACK.
  6. Make sure “out of office” is highlighted and press OK. All lights on your ShoreTel phone will light up orange.

When you want to turn off the “out of office” mode:

  • Select “Options”
  • enter your password and the # sign or OK.
  • Press the small button in middle of circle with arrows
  • Move the arrow back up to “STANDARD” and press OK
  • Press EXIT to exit the options feature

To access your campus ShoreTel phone features from home

  • Dial 315.684.6000
  • When you hear the campus greeting, press # and dial your 4 digit extension number, then enter your 4 digit password and # sign. If you don’t know your voicemail 4 digit password, please submit a ticket by emailing: and tell us the phone extension you are trying to log into.
  • Once you are logged in, please listen to the available list of options and follow prompts.

To change the call handling mode from home

  • Login as instructed above and Choose Option 7: (Change mailbox options)
  • Press 2) Set call handling mode – (standard mode is default)
  • Listen to options for mode and make your selection from:
    1. Standard
    2. In a meeting
    3. Out of the office
    4. Extended absence

If you have not already set your call handling mode to “out of office” and you are already working from home, please submit a ticket to Tech Services so that we may assist you in setting those options for you. We will need to know your extension number and also the phone number you would like us to forward to.

To submit a technology related ticket, email: