Distance Education

About

SUNY Morrisville provides distance education to students to expand their career path and improve their career development through a flexible, independent learning schedule. This webpage provides information for students, faculty and staff related to local, SUNY System, Blackboard and other technology resources. Below are links to these topics.

SUNY Online HelpDesk for Students

The SUNY Online HelpDesk should be your first point of contact when experiencing technical issues with an online, hybrid or web-enhanced course that uses the Blackboard Learning Management System. The SUNY Online HelpDesk is a fabulous resource that students can utilize when having a technical issue in their online course or with using the campus’ Learning Management System. The helpdesk is staffed with experts in the workings of online courses and can assist with:

  • Navigating online, blended or web-supplemented courses
  • Solving technical issues that might arise
  • Ensuring that your computer system is set up optimally for the online environment
  • Performing basic online tasks such as submitting assignments, quizzes or tests,  and participating in discussions

You can contact the SUNY Online HelpDesk during their extensive available hours, including evenings and weekend days. Hours are posted on their website.

Main Website for the SUNY Online HelpDesk
Submit a HelpDesk Ticket: SUNY Online Support Services
Phone Number: +1 (844) 673-6786

Also, be sure to attend the Blackboard Training for Students to learn the basic skills in Blackboard.


Please note that any questions specific to course content should be directed to the instructor of the course. If you need to find contact information for your instructor, a listing of SUNY Morrisville faculty can be found in the campus directory.  

If you have questions regarding Distance Education, please contact instructional designer Yunkai Xu at xuy@morrisville.edu.