Policies and Procedures

General Information

Please check in at the Tutoring Center’s Reception Table when you visit the Tutoring Center. Administrative staff members are usually available on weekdays 8:30 a.m. to 4:30 p.m. to help students when they visit the Tutoring Center. If no one is at the Reception Table when you arrive, please ask someone in the surrounding offices or at the tutoring tables behind the mobile bulletin boards for help. If no one is available to help you, please look at the Tutoring Schedule posted on one of the mobile bulletin boards to see when tutors are available for your courses. You may also email TutoringCenter@morrisville.edu or call 315.684.6042 to leave a message if no one is available to assist you.

Students who arrive a few minutes early for tutoring sessions may use the waiting table adjacent to the Reception Table to wait for their tutors.

Tutoring sessions are limited to one hour. The Tutoring Center does not allow consecutive or back-to-back tutoring sessions.

For tutoring to help students make progress toward achieving their academic goals, they should not wait to seek assistance. Students should come early and often to work with tutors if they really want to see improvement in their understanding and performance in their classes. Tutors are skilled learners and helpers, but they are not miracle workers; learning takes time and work. Students have to put in the work and the time in order to learn concepts, memorize information, and work through revisions of writing assignments and other projects in order to earn good grades.

Tutoring takes place in one-on-one or small group sessions of up to five students working at one time on the same course with the same tutor. However, group sessions for help with COMP or writing assignments in other classes are not allowed; these sessions are always one-on-one. The only exception to this policy would be if a group of students is required to write a single paper as a team; then the team may have a group session with a writing tutor.

Tutoring Center staff members are expected to treat students respectfully. In turn, please treat the staff, whether professional or peer, and other students working in the Tutoring Center respectfully. To the end of creating a respectful environment, the following rules apply:

  • Space at the Tutoring Center is limited, so the tutoring tables are reserved for tutors and their tutees (the students being tutored). Students who are not working with tutors can find help at the Circulation Desk for Butcher Library to identify other spaces where they can study independently.
  • Please use language and exhibit behavior that is appropriate for a public academic, educational space. Please refrain from cursing or other vulgar and/or offensive language. Please watch how loudly you speak. Please do not put your feet up on the chairs or tables. Please clean up after yourself when finished working in the center.
  • Although beverages are allowed in the Tutoring Center, eating is not allowed.
  • The use of mobile devices can disrupt other tutors and tutees. Please be respectful of others by not talking on mobile devices in the Tutoring Center. Turn ring tones off, and text rather than talk if communication by mobile device is necessary.
  • The volume on headphones and other electronic devices should be low enough so that no one else in the area hears what you are hearing.
  • Socializing and other behaviors that disrupt the work of others in the Tutoring Center and surrounding areas are not permitted. The center is an academic workspace.
  • Students should not bring their children to tutoring sessions.
  • Tutors will end tutoring sessions if tutees are not following rules of the center and/or college. Per College policy, students must present their college identification when requested by any faculty or staff member. Students who refuse to present their college ID and/or who repeatedly violate the center’s and/or the college’s rules and policies will be reported for disciplinary action through the Office of Student Rights and Responsibilities. See the Student Handbook for more information on the Student Code of Conduct.

Tutoring Schedule

  • The Tutoring Schedule provides information about tutor availability. It is organized alphabetically by subject from Accounting to Wood Technology. Under each of those subjects, specific course numbers are listed. Next to those course numbers, you will see the names of the tutors who help with those courses and the days and hours when they work.
  • The days of the week on the schedule are abbreviated as follows: Su = Sunday, M = Monday, T = Tuesday, W = Wednesday, R = Thursday, F = Friday, and Sa = Saturday.
  • When some or all of a tutor’s hours are listed as BAO (by appointment only), that tutor will only be in at those times if a student has booked an appointment in advance.
  • Although tutors work at a variety of times during the week, there is not a tutor for every course every hour of every day.
  • The Tutoring Schedule is posted online, as well as on a bulletin board in the Tutoring Center. Unless noted otherwise, the location for tutoring sessions is the Tutoring Center on the first floor of Butcher Library.
  • If the schedule does not list a tutor for a course on which you would like to work, then email TutoringCenter@morrisville.edu and attach a copy of your weekly schedule (such as your Week at a Glance schedule from Web for Students). The director will then try to find a tutor qualified to help you with that course. The director or another staff member will notify you once a tutor is available.
  • If the schedule lists a tutor for a course on which you would like to work, but the tutor’s hours do not fit your schedule, then email TutoringCenter@morrisville.edu and attach a copy of your weekly schedule. The director or another staff member will notify you when an alternate time has been identified for you and a tutor to work together.
  • Check for tutor absences online at the college website as you would for class cancellations.

Drop-In Tutoring

To maintain the safety of students and staff during Fall 2020, drop-in tutoring will not be available except through NightOWL Online Tutoring.

Tutoring by Appointment

  • Students can book tutoring appointments through Starfish.  Appointments need to be scheduled at least 48 hours in advance.  If you need assistance with booking a tutoring appointment, please email TutoringCenter@morrisville.edu.
  • Please be aware that a tutoring appointment does not guarantee that your session will be one-on-one (except in the case of sessions for help with writing assignments). However, it does mean that the session will be for that particular course.
  • Consecutive or back-to-back appointments are not allowed. No more than one appointment with the same tutor or for the same course is allowed in the same day.
  • If you have an appointment, be on time. If students arrive late, the session end time will not be extended. If students do not arrive within 15 minutes of the start of their appointments, tutors will mark them as a “no show.” 
  • If you have an appointment that you need to cancel, please notify us at  TutoringCenter@morrisville.edu (and/or email your tutor directly).
  • Students who repeatedly miss and/or cancel appointments will be contacted by Tutoring Center staff to discuss their situation.

Preparing for Tutoring Sessions (both drop-in and appointment)

  • Before seeking a tutor’s help, students should try to understand and do the coursework on their own first. Students, for instance, should have done the assigned reading and tried to begin any assignments prior to asking for help from a tutor. When students have not done what instructors have assigned them to do, it is very difficult for tutors to assist them.
  • Be prepared with specific topics and questions about your assignments that you would like to discuss with your tutor.
  • Have your course materials ready to use during tutoring sessions. That means textbooks, the syllabus, your class or reading notes, assignment sheets, calculators, laptops, etc. You and the tutor need these resources to be productive and make progress. Do not rely on the Tutoring Center or its tutors to have your course materials.

What Tutors Cannot Do

  • Tutors are not instructors; they do not teach or lecture. Tutoring does not replace attending classes, reading assigned texts, seeking help from professors, or studying on their own. Rather, tutoring is a supplement or complement to all of the other actions that successful students do.
  • Tutoring is not a homework or editing service. Do not expect tutors to do your work for you.  A tutor’s job is to help you to improve at learning and doing your work independently.
  • Tutors should not give students answers or do their work for them. If tutors do these things, then students will not gain the independence to do the work on their own. Moreover, as forms of cheating and plagiarism, giving answers and doing work for someone else violates the Academic Honesty Policy. Students can read this policy in the Student Handbook, which is available on the college website.
  • Tutors cannot sign for proof of tutoring session attendance. The tutors will enter notes on your tutoring sessions in Starfish; that way anyone in your Starfish Success Network will be able to see that you had a session.  If you worked with a NightOWL tutor, then your session will be archived in your “locker” and you can share it with anyone who wants to know if you participated in tutoring.
  • Tutors cannot help with online and/or take-home quizzes/tests/exams unless instructions explicitly state that tutors can help with these assignments.

What Tutors Can Do

  • Tutors can assist students with the learning process by doing such things as asking them questions, helping to explain difficult concepts, demonstrating the processes they would use to complete an assignment or prepare for a test, quizzing them, and modeling good study habits.
  • Tutors will suggest new strategies, techniques, and tips to help you improve academically. Often, what students have been doing is not working as well as they would like, so it’s time to try something different. Tutors can offer different ways to learn, study, or complete an assignment. Be open to the suggestions that tutors offer you.
  • Tutors can offer advice on how to read more effectively and efficiently.
  • Tutors can offer suggestions on how to improve your notes from lecture.
  • Tutors can help you see the relevance of what you are studying.
  • Tutors can share resources that they have found helpful personally or for other students with whom they have worked.
  • Although writing/COMP tutors cannot “fix” or “correct” your papers for you, they can help you every step of the way from brainstorming and planning to drafting to revising and editing.

How to Become a Peer Tutor

Students who have completed at least 12 credits of college classes at Morrisville with a 2.75 or higher cumulative grade point average (GPA) are eligible to apply for peer tutoring jobs. Applicants must have earned a B (3.00) or above in any courses they are interested in tutoring. To apply, students must complete an application form and submit resumes and cover letters. In addition, at least two instructors must recommend applicants. If hired, applicants must also complete new peer tutor training; new peer tutors can earn one elective credit for completing new peer tutor training by enrolling in GNED 203: Peer Tutor Training I. Students interested in applying for peer tutoring jobs can find the position posted on Morrisville’s Career Services webpage and/or can contact TutoringCenter@morrisville.edu for more information.

If you have any questions or concerns about any of the above or related matters, contact Stephanie Lawhorne, Director of the Tutoring Center, at LawhorSL@morrisville.edu or 315.684.6360.